Avg. Cancel Flow
Save Rate
01
Senior only
Every strategist is a senior retention manager or director, vetted and trained by Joseph. No offshore talent on strategy or execution.
Careers
We're hiring a Retention Manager and a Sr. Retention Manager. Both full-time.
ApplyShort answers welcome. No cover letter.
Full-time
Build, launch and test the retention engine for a portfolio of subscription brands.
Full-time
Own the strategy, the client and the number.
Why Boring Ecom
IM8, Graymatter, Instant Hydration, Carnivore Snax. Work you can point to.
Not the task list. You own LTV, churn and saves, and you get the credit.
+40% 90-day LTV. +38.9% month-one LTV. -18% first-month churn.
Work directly with the founder. As you get better, you take on more.
+25%
Avg. Cancel Flow Save Rate
$100M+
MRR Under Management
$10M+
MRR Saved
How hiring works
01
A few short questions.
02
A short chat about you and the role.
03
Talk through real work with us.
04
A clear offer, in writing.
Apply
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With our proven retention system behind some of the world’s fastest growing subscription brands.
We worked with Boring Ecom to strengthen our retention and subscription programs. They helped us meaningfully reduce churn and improve our 12-week LTVs. What stood out was their hands-on approach — they don’t just advise, they build and execute. I’d recommend them to any subscription brand looking to get serious about retention.
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Higher 90-day LTV
More value from every new subscriber in their first 90 days.
Higher month-one LTV
And the gains held: +25.7% in month two, +25.2% in month three.
Cancel save rate, up from 4%
3.75x more subscribers kept at the moment they tried to leave.
Lower first-month churn
Fewer subscribers lost in the month that matters most.
We don’t just audit your email/sms. We audit EVERYTHING that impacts your retention. Then we deliver you a personalized scorecard with our findings and opportunities.
We’ll put together a personalized 90-day retention roadmap based on the highest impact priorities we discover from the audit.
Our team takes over the strategy for all things retention: Email/SMS, Subscriptions, Cohort Data Analysis, and Customer Winback Initiatives.
We are evaluated on bringing you clear data-driven results. After 90 days if your retention program has seen no improvements, we offer money back.
Every strategist is a senior retention manager or director, vetted and trained by Joseph. No offshore talent on strategy or execution.
We take on a few brands at a time. Good fits join the waitlist.
Once onboarding is done, the first sprint ships in week one. Then plan, launch, measure, scale.
Retention and LTV are the KPIs we report on. Not your Klaviyo dashboard.
No ads. Every client came from word of mouth.
We track whether saved subscribers are still around 60 days later.
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We are a team of former head of retention leaders who understand that email/sms alone is not enough to scale your retention.
Uncover hidden revenue gaps and build a tailored retention roadmap to drive sustainable growth from day one.
Clarify your payback window by channel and improve cash efficiency with smarter acquisition and retention balance.
Craft full-funnel email and SMS flows that nurture, convert, and retain — from welcome to winback.
Boost lifetime value with thoughtful gifting, intuitive account portals, and post-purchase journeys that build trust.
Accelerate list growth by optimizing lead capture, popups, and offers designed to convert top-of-funnel traffic.
Track what matters most — from churn rate to repeat purchase rate — with dashboards that turn data into action.
Test and iterate on first-purchase offers that drive conversion and attract customers who actually stick around.
Increase AOV and LTV with smart, post-purchase product pairings and contextual upsell opportunities.
Joseph joined Feastables during a critical growth phase and completely transformed how we thought about retention. He built a system that touched every part of the funnel, turning MrBeast fans into loyal Feastables customers.
He brought fresh ideas, new tools, and worked cross-functionally to make sure retention wasn’t just a post-purchase effort. If you’re a CPG brand looking to scale and turn one-time buyers into brand advocates, Joseph is your guy.
Before working with Joseph, we were bouncing between agencies who never really understood our brand. Joseph was different. He dug in, truly understood our goals, and revamped our email system increasing our total revenue from email by 50%. I highly recommend him to anyone looking to optimize their email system.
Joe has taken our retention program to the next level. He invests so much time into every little detail, and it’s shown in the results. Our returning customer rate has improved by 36% since working with Joe, which has allowed us to invest more money into paid. If you need help with retention, Joe is the best.
Joseph has done an excellent job of implementing new CRM strategies at Maxbone, from SMS flows to new email welcome series. We needed a partner who understood our brand’s multiple messaging and translated our value to customers. Their expertise is the value-add that every CRM department needs. I thoroughly recommend him for retention.
Joseph joined Feastables during a critical growth phase and completely transformed how we thought about retention. He built a system that touched every part of the funnel, turning MrBeast fans into loyal Feastables customers.
He brought fresh ideas, new tools, and worked cross-functionally to make sure retention wasn’t just a post-purchase effort. If you’re a CPG brand looking to scale and turn one-time buyers into brand advocates, Joseph is your guy.
Before working with Joseph, we were bouncing between agencies who never really understood our brand. Joseph was different. He dug in, truly understood our goals, and revamped our email system increasing our total revenue from email by 50%. I highly recommend him to anyone looking to optimize their email system.
Joe has taken our retention program to the next level. He invests so much time into every little detail, and it’s shown in the results. Our returning customer rate has improved by 36% since working with Joe, which has allowed us to invest more money into paid. If you need help with retention, Joe is the best.
Joseph has done an excellent job of implementing new CRM strategies at Maxbone, from SMS flows to new email welcome series. We needed a partner who understood our brand’s multiple messaging and translated our value to customers. Their expertise is the value-add that every CRM department needs. I thoroughly recommend him for retention.
Joseph joined Feastables during a critical growth phase and completely transformed how we thought about retention. He built a system that touched every part of the funnel, turning MrBeast fans into loyal Feastables customers.
He brought fresh ideas, new tools, and worked cross-functionally to make sure retention wasn’t just a post-purchase effort. If you’re a CPG brand looking to scale and turn one-time buyers into brand advocates, Joseph is your guy.
Joseph joined Feastables during a critical growth phase and completely transformed how we thought about retention. He built a system that touched every part of the funnel, turning MrBeast fans into loyal Feastables customers.
He brought fresh ideas, new tools, and worked cross-functionally to make sure retention wasn’t just a post-purchase effort. If you’re a CPG brand looking to scale and turn one-time buyers into brand advocates, Joseph is your guy.
Before working with Joseph, we were bouncing between agencies who never really understood our brand. Joseph was different. He dug in, truly understood our goals, and revamped our email system increasing our total revenue from email by 50%. I highly recommend him to anyone looking to optimize their email system.
Joseph has done an excellent job of implementing new CRM strategies at Maxbone, from SMS flows to new email welcome series. We needed a partner who understood our brand’s multiple messaging and translated our value to customers. Their expertise is the value-add that every CRM department needs. I thoroughly recommend him for retention.
Joseph joined Feastables during a critical growth phase and completely transformed how we thought about retention. He built a system that touched every part of the funnel, turning MrBeast fans into loyal Feastables customers.
He brought fresh ideas, new tools, and worked cross-functionally to make sure retention wasn’t just a post-purchase effort. If you’re a CPG brand looking to scale and turn one-time buyers into brand advocates, Joseph is your guy.
Before working with Joseph, we were bouncing between agencies who never really understood our brand. Joseph was different. He dug in, truly understood our goals, and revamped our email system increasing our total revenue from email by 50%. I highly recommend him to anyone looking to optimize their email system.
Joe has taken our retention program to the next level. He invests so much time into every little detail, and it’s shown in the results. Our returning customer rate has improved by 36% since working with Joe, which has allowed us to invest more money into paid. If you need help with retention, Joe is the best.
Joseph has done an excellent job of implementing new CRM strategies at Maxbone, from SMS flows to new email welcome series. We needed a partner who understood our brand’s multiple messaging and translated our value to customers. Their expertise is the value-add that every CRM department needs. I thoroughly recommend him for retention.
Book a call. We'll look at your numbers and show you where your ceiling is. Good fits join the waitlist.
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